About the role
Video KYC Executive
Offshoot Agency Pvt. Ltd., Noida Sector 5
Duration: [Month Year] – [Month Year]
• Conducted Video KYC verification and customer onboarding.
• Verified PAN, Aadhaar, and other identity documents.
• Performed customer authentication and compliance checks.
• Maintained accurate records and ensured adherence to KYC regulations.
• Resolved customer queries related to the verification process.
About Offshoot agency pvt ltd
Offshoot Agency Pvt. Ltd., established in 1996, is a leading BPO and Contact Center solutions provider serving BFSI, Telecom, and diverse industry sectors. With 2,500+ professionals across office, field, and remote environments, we specialize in Debt Recovery & Collections, Customer Service & Retention, Sales & Onboarding, and Loan Processing Support.