About the role
📢 Hiring at Offshoot agency!
📌 Profile: Quality Analyst
Experience: 1 Year or more
💰 Salary - 22k ctc to 23k ctc
📍 Location: Noida Sector
5
About the Role
We are seeking a detail-oriented and analytical Quality Analyst (QA) to join our BPO team. The ideal candidate will be responsible for monitoring, evaluating, and improving the quality of customer interactions to ensure exceptional service delivery. You will work closely with operations, training, and management teams to drive performance excellence and customer
About Offshoot agency pvt ltd
Offshoot Agency Pvt. Ltd., established in 1996, is a leading BPO and Contact Center solutions provider serving BFSI, Telecom, and diverse industry sectors. With 2,500+ professionals across office, field, and remote environments, we specialize in Debt Recovery & Collections, Customer Service & Retention, Sales & Onboarding, and Loan Processing Support.