Jobs
Customer Support Executive
Confidential Company
30,000 – 33,000 /month
Noida1 openingSep 2, 2026
We are looking for customer-focused and enthusiastic Customer Support Executives to join our Call Center team. The role involves handling customer calls, resolving customer queries, providing accurate information, and ensuring a high level of customer satisfaction while adhering to quality and productivity standards.Eligibility CriteriaGraduate in any discipline.Preferred: Minimum 2 years of experience in a BPO/Call Center environment.Freshers with excellent communication skills are also encouraged to apply.Excellent verbal communication skills in Hindi. Knowledge of English will be an added advantage.Basic computer proficiency and typing skills.Strong customer service orientation with good problem-solving abilities.Willingness to work in rotational shifts, if required.Key ResponsibilitiesHandle inbound customer calls in a professional and courteous manner.Resolve customer queries, complaints, and service requests efficiently.Provide accurate information regarding products, services, and company processes.Record customer interactions and update the CRM system accurately.Escalate unresolved or complex issues to the appropriate team.Meet defined service quality, productivity, and customer satisfaction targets.Follow company policies, standard operating procedures, and compliance guidelines.Maintain confidentiality of customer information at all times.Desired SkillsEffective communication and active listening skills.Ability to handle customer concerns with empathy and professionalism.Good interpersonal and teamwork skills.Ability to multitask and work in a fast-paced environment.CompensationAnnual CTC: ₹3,96,000
Quality analyst (BPO Sector)
Offshoot agency pvt ltd
18,000 – 21,999 /month
Noida Sector 55 openingsJul 10, 2026
📢 Hiring at Offshoot agency!📌 Profile: Quality Analyst Experience: 1 Year or more💰 Salary - 22k ctc to 23k ctc📍 Location: Noida Sector 5About the Role We are seeking a detail-oriented and analytical Quality Analyst (QA) to join our BPO team. The ideal candidate will be responsible for monitoring, evaluating, and improving the quality of customer interactions to ensure exceptional service delivery. You will work closely with operations, training, and management teams to drive performance excellence and customer